Patient Access Supervisor

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The Supervisor is responsible for assisting with the day to day operations of the Pre Access department Revenue Cycle functions. Including but not limited to, supervision of associates, patient relations, and quality improvement.

  • Responsible for primary oversight of revenue cycle functions such as scheduling, registration, insurance verification, financial clearance, and denials.
  • Monitors workflow to ensure department processes are followed and scheduled appointments are financially cleared.
  • Works to resolve billing/insurance issues and ensures compliance with departmental and governmental policies.
  • Responsible for mentoring associates, and participates in interviews, orients, trains, counsels, disciplines and evaluation of associates. Monitors associate productivity and quality standards.
  • Provides leadership and direction in resolving operational issues. Serves as a resource person for associates.
  • Monitors and evaluates key processes in order to identify opportunities for improvement.
  • Addresses customer complaints and ensures that follow-up action is taken and documented.

Located in Broomfield, CO.

  Minimum Required Preferred (Optional)
Education High School Diploma or Equivalent  
     Additional Detail    
Experience More than 3 years and less than 5 years More than 5 years and less than 7 years
     Additional Detail Must have minimum of 3 years experience in Patient Access (Scheduling, Registration, and Insurance Verification). One year with team lead or supervisory experience
Licensure, Certification
or Registration
Other: Knowledge,
Skills and Abilities
Effective interpersonal and communication skills, including written, verbal and email etiquette.
Knowledge of insurance and compliance regulations.
Proven customer service/problem solving skills.
Proficient computer skills with MS Office products, including Outlook, Word and Excel.
Knowledge of HIPAA regulations
Medical terminology

Other combinations of formal education, training and experience may be considered.

Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-RSC Pre Access
Schedule: Full-time
Shift: Day Shift
FTE: 1
Job Number: 18003085
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