Patient Account Rep II Payment Research

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This position is located in Broomfield, CO and is responsible for reviewing and researching unidentified and undistributed payments that come in through cash deposits.



Apply payments to satisfy outstanding balances after reviewing applicable documentation.


Use appropriate resources to find payment documentation. Verify payor remittance to apply payments properly.


Responsible for training new and existing associates for Payment Research. May assist with Payment Posting training as well.


Monitors Unidentified Accounts and proactively research, root cause underlying issue, and propose solutions to trends. Provide feedback to management and participates in the resolution of these specific problems.


Serves as a subject matter expert for the Cash Management Department and should have higher level interpersonal skills to be the liaison between Cash Research and Cash Posting teams.





High School Dpl or Equivalent

3+ years of medical revenue cycle experience

Advanced understanding of insurance remits Advanced proficiency of EPIC Resolute Hospital Billing, Payment Application and Emdeon.

Understanding of complete revenue cycle from patient charge entry to applying payment.

Proficient with MS Office programs including Word and Excel.




5+ years of experience

Hospital/physician billing or claims follow-up experience Insurance denials and appeals experience Payment posting experience

Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-RSC-Cash Mgmt Services
Schedule: Full-time
Shift: Day Shift
FTE: 1.0
Job Number: 18003090
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