Medical Receptionist - Oncology

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This position must efficiently answer, screen and route incoming calls that come into the Comprehensive Cancer Center (CCC). Position requires a positive attitude and ability to effectively respond and prioritize all calls as needed. Must exhibit Best in the Nation Customer Service skills at all times. 
  • Provide telephone support to St. Joseph’s Comprehensive Cancer Center (CCC). 
  • Utilizes excellent customer service skills. 
  • Respond to all in-coming calls to the CCC in a positive and effective manner. 
  • Assists schedulers with simple scheduling duties 
  • Assists departments with administrative and clerical services as needed. 
  • Accurately accesses SCL Health databases to locate patients, doctors and employees. 
  • Accurately routes calls to correct destination. 
  • Prepare written reports as needed. 
  • Must be able to send out emailed timely and correctly. 
  • Promotes mission, vision and values of SCL Health. 
  • Able to work within the EMR is use at the CCC and SJH.
  • High School diploma or equivalent required. 
  • One year experience working as a telephone operator, receptionist, or in a professional business environment. 
  • Excellent judgment and professionalism and the ability to communicate with all levels of employees, administration, physicians, nurses and other callers. 
  • Excellent customer service skills. 
  • Proficiency in office software application and customized call center applications. 
  • Ability to compose information documents of a quality that can be sent to senior level management as needed. 
  • Ability to save and attach files.
  • Strong organizational skills with attention to detail. 
  • Excellent grammar, typing and spelling. 
  • Must be detail oriented. 
  • Must be able to work well under pressure. 
  • Experience working in a healthcare environment preferred. 
  • Understands role in the 911 paging system. 
Organization: Saint Joseph Hospital, Denver, CO
Primary Location: CO-Denver/Boulder/Surrounding Areas-Denver
Department: SJD-SL-Oncology Admin
Schedule: Per Diem/PRN
Shift: Day Shift
FTE: .001
Job Number: 18002140
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