Training Manager - Revenue Systems

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SCL Health is seeking an energetic and inspirational training leader with a passion for the healthcare revenue cycle.  The leading candidate will have experience developing and implementing training for Epic modules (Resolute, Prelude, Cadence) and experience leading a team of Instructional Designers and/or Instructors.  The position will reside in Broomfield, CO (greater Denver area) and will support training for our Broomfield-based Revenue Service Center as well as associates located in our care sites and clinics across CO and MT.


The EL&PD Systems & Services Manager is responsible for providing department management, oversight, development, and facilitation of the training team in the implementation and support of service-line functions and systems training.  Service-lines include but are not limited to: 1. clinical systems & service - to include eSummit Ambulatory & Acute Clinical modules, and a variety of ancillary systems; 2. all SCL Heath System Services functions – Mission, Finance, HR, IT, Integrity & Compliance, EPMO, Legal, Stewardship, & Real Estate, etc.; or , 3. the Revenue Service Center and the full revenue cycle.

They Manage:

• Implements and manages the tactical components of the department strategy and provides support for the roll out of training to end users in SCL Health care sites including: hospitals, ambulatory & ancillary clinics, physicians & physician offices, as well as system service sites.

• Manages development and evaluation of training materials used in training and manages department resources including: instructional designers, delivery team members and training environment resources or logistics coordinators, as needed.

• Develops and evaluates resources involved in the development or delivery of training – including contract or contingent resources.

• Assists EL&PD service-line Directors with client/business owners during the following stages of production: training analysis, instructional design & development, implementation, and the evaluation of training.

• Must be able to manage work at the highest technical and interpersonal level of excellence throughout the implementation and support involving systems and associates.

• Mentors and develops instructional design and delivery resources through the application of Criterion Referenced Instruction methods and practices.


Education Required:

• Bachelor’s degree in Business, Education or related field; or commensurate work experience.

Education Preferred:

• Master’s degree in Business, Education, Organizational Development or related field.  Professional experience commensurate to education will be evaluated.

Certification Required:

• Certified Instructional Technologist achieved within eighteen months from hire date.

Certification Preferred:

• Project Management Professional Certification

• Epic Certification


• 5 years’ experience in in a corporate or health care setting

• 2 years’ experience in project management overseeing learning and development projects

• 1 years leadership experience managing the work of others

• Proven record of accomplishments and advancement of responsibilities within learning and development roles


• Large-scale training project leadership or organizational change readiness leadership experience in business or clinical systems and support.


Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-Ent Lrng & Personal Dev
Schedule: Full-time
Shift: Day Shift
FTE: 1.0
Job Number: 18001855
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