Communication & Training Manager

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 The EL&PD Systems & Services Manager is responsible for providing department management, oversight, development, and facilitation of the training team in the implementation and support of service-line functions and systems training. Service-lines include but are not limited to: 1. clinical systems & service - to include eSummit Ambulatory & Acute Clinical modules, and a variety of ancillary systems; 2. all SCL Heath System Services functions – Mission, Finance, HR, IT, Integrity & Compliance, EPMO, Legal, Stewardship, & Real Estate, etc.; or , 3. the Revenue Service Center and the full revenue cycle
  • Implements and manages the tactical components of the department strategy and provides support for the roll out of training to end users in SCL Health care sites including: hospitals, ambulatory & ancillary clinics, physicians & physician offices, as well as system service sites.
  • Manages development and evaluation of training materials used in training and manages department resources including: instructional designers, delivery team members and training environment resources or logistics coordinators, as needed.
  • Develops and evaluates resources involved in the development or delivery of training – including contract or contingent resources.
  • Assists EL&PD service-line Directors with client/business owners during the following stages of production: training analysis, instructional design & development, implementation, and the evaluation of training.
  • Must be able to manage work at the highest technical and interpersonal level of excellence throughout the implementation and support involving systems and associates.
  • Mentors and develops instructional design and delivery resources through the application of Criterion Referenced Instruction methods and practices.
  • Promotes mission, vision, and values of SCL Health, and abides by all service behavior standards.
  • Performs other duties as assigned.


  • Bachelor’s degree in Business, Education or related field; or commensurate work experience
  • Master’s degree in Business, Education, Organizational Development or related field. Professional experience commensurate to education will be evaluated.


  • Certified Instructional Technologist
  • Project Management Professional Certification
  • 5 years’ experience in in a corporate or health care setting
  • 2 years’ experience in project management overseeing learning and development projects
  • 1 years leadership experience managing the work of others
  • Proven record of accomplishments and advancement of responsibilities within learning and development roles
  • Large-scale training project leadership or organizational change readiness leadership experience in business or clinical systems and support.

Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-Ent Lrng & Personal Dev
Schedule: Full-time
Shift: Day Shift
FTE: 1.0
Job Number: 18001855
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