Mission: We reveal and foster God's healing love by improving the health or the people and communities we serve, especially those who are poor and vulnerable.
Vision: Inspired by our faith,
We will be distinguished as the premier patient/family-centered health system and trusted partner
We will share accountability with clinicians and other stakeholders to coordinate care across settings and improve access, quality, health outcomes and affordability
We will grow as community-based health networks to serve more people in partnership with others who share our vision and values.
Caring Spirit We honor the sacred dignity of each person
Excellence We set and surpass high standards
Good Humor We create joyful and welcoming environments
Integrity We do the right thing with openness and pride
Safety We deliver care that seeks to eliminate harm for patients and associates
Stewardship We are accountable for the resources entrusted to us.
The Physician Liaison is responsible for developing close working relationships with non-hospital based and independent physicians, and their office staff. Their focus is on facility-specific service lines that are in alignment with the market strategy, with the goal of expanding access to SCL Health's services. This will be accomplished through improved service to physicians, reducing barriers to the patient care continuum, setting up meetings with SCL providers and educating the physician community at large as to access and expertise available throughout SCL Health. The Physician Liaison is a high energy, passionate, well organized, detail oriented and responsive representative of SCL Health and its care sites reporting directly to the Sr. Director of Network Loyalty with dual reporting to care site executives.
Knowledge of emerging healthcare trends to be able to inform and execute growth strategy
Ability to cultivate new opportunities by initiating a plan to increase operating margin
Proven track record of business development and increased sales in the healthcare industry
Adept in prospecting, networking, territory management, and time management
Ability to identify a prospect's needs, uncover and overcome objections and foster/cultivate system loyalty
Ability to work independently and yet collaboratively
Strong communication, interpersonal, collaborative, and analytical skills
Ability to establish priorities and handle multiple tasks in an efficient manner
Ability to document work product in a timely manner consistent with regulatory requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Establishes, maintains and enhances relationships with key stakeholders
Executes strategic plan priorities with regard to growth and physician service improvement initiatives
Interprets current physician referral patterns, trends, and financial margins, ensuring that sales resources are optimized
Develops sales and retention strategies for target markets and facility service lines
Conducts pre and post call planning maintaining and utilizing CRM (Customer Relationship Management) system to effectively manage territory
Manages related expenditures in a fiscally responsible manner in accordance with the budget
In addition to frequent direct contact with physicians and their practice or medical staff, routine interface is expected with multiple medical center departments. The goal of this is to improve continuity of patient care, reduce barriers to access and enhance communication among physicians, SCL Health and affiliate care sites
Meet or exceed targeted volume threshold for targeted accounts on a consistent basis
All other duties as assigned
REQUIRED CREDENTIALS AND EXPERIENCE
(* indicates primary source verification requirement)
Bachelor's degree required. Master's degree preferred OR
Associates degree with >5 years healthcare field sales experience
PREFERRED CREDENTIALS AND EXPERIENCE
Experience: 3+ year's territory management field sales experience, specifically in the medical industry.
Sales experience in a multi-site healthcare organization strongly preferred