Specialty Pharmacy Technician

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Supports the daily workflow of the specialty pharmacy to ensures timely and appropriate distribution of drug therapy.
  • Assists with all phases of pharmacy services. Works with patients, providers, and insurance companies to obtain prior authorizations. Answers phones and notes from physicians in a timely manner. Accurately reads, interprets and enters prescriptions in a timely manner. Routes questionable prescriptions to the pharmacist for completion. Makes outbound calls / faxing the physicians for prescription clarification, substitutions and formulary changes as needed.
  • Prepares medication orders (i.e., chemotherapy, IV admixtures, compounding) according to established policies, procedures, and protocols. Prepares complex sterile compounded IV products, including daily batch orders, stat and other emergency medications and TPN formulations.
  • Assists pharmacist by gathering clinical information on patients. Assists the Clinical Pharmacy Specialist in providing specialty pharmacy services to the patients of the assigned SCL Health clinic, including: finding funding assistance for patient copays, assists patients with completing required registration forms for pharmaceutical programs, reimbursement applications, and other forms as needed for their pharmaceutical care, and represents the pharmacy to the providers and provider clinic staff when the Clinical Pharmacy Specialist is unavailable.
  • Accurately fills and maintains medications supplies in the automatic dispensing system including verifying and monitoring controlled substance inventories as required. Packages and labels medications accurately and appropriately to minimize waste. Verifies and monitors controlled substance inventories as required by daily shift assignment.
  • Completes charges from previous day’s orders and assures that wastage is charged appropriately and eliminated.
  • Participates in quality and patient safety initiatives. Identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction. Identifies potential safety hazards that may create problems for patients and/or staff, and takes appropriate actions. Participates in departmental meetings, contributing ideas or feedback.
  • Completes documentation according to departmental standards. Maintains cleanliness of all pharmacy working areas, including Hazardous Waste Removal as necessary.
  • Manages Specialty Pharmacy Medication and Supply Inventory. Procures all formulary medications, medical and office supplies. Supervises quarterly pharmacy physical inventory. Reconciles and maintain all invoices. Returns damaged, overstocked, or expired merchandise to manufacturers and wholesalers in a timely manner. Resolves shipping problems/errors and expedites backorders.
  • Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. Determines appropriateness for medications. Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management.
  • Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
  • Performs other duties as assigned.
  • May be required to float to other departments (within scope of competency and qualifications) based on business need.
  • May be required to be placed on-call during a regularly scheduled shift.
Required: High School Diploma or GED is required.
Preferred: Completion of technician-training program is preferred.
Certification, Registration, License:
Required: Pharmacy Technician certification (CPhT) is required.
Required: Two (2) years working as a certified pharmacy tech in a hospital or retail pharmacy setting is required.
Preferred: One (1) year specialty pharmacy experience is preferred.
Knowledge, Skills, and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.
Ability to work nights and/or weekends is required for identified positions.
Organization: Corporate, Various Locations
Primary Location: CO-Grand Junction
Department: SYS-SPH-Op Pharmacy-Franklin
Schedule: Full-time
Shift: Day Shift
FTE: 1.0
Job Number: 18000361
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