Patient Access Associate I

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This is a full-time, day shift position located at St. Joseph Hospital
  • Demonstrates excellent customer service skills by providing a friendly and pleasant scheduling and pre-registration process to assure that physician, patient and family needs are met in a timely manner.  
  • Responsible for scheduling and pre-registering inpatient admissions, outpatient visits, procedure and other appointments.  
  • Responsible capturing orders for successful order processing and exam scheduling.  
  • Works with physician offices, patient, Health Center departments and all other completing job functions including patient demographic information for pre-registration and insurance eligibility verification to ensure financial clearance.  
  • Ensures compliance with Joint Commission, EMTALA regulations and other regulatory agencies.  
Works under the supervision of the Patient Access Manager/Supervisor.

  • High School/GED
  • 2 or more years in a hospital medical office or insurance experience.
  • Bilingual (Spanish speaking)
  • CHAA (Certified Health Access Associate) 
  • Knowledge of medical terminology and healthcare benefit plans, including Medicare, Medicaid and other third party payers.
Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Denver
Department: SYS-SJD Patient Access
Schedule: Full-time
Shift: Day Shift
FTE: 1.0
Job Number: 17009648
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