RN Case Manager

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Unit Description

Care Site Description

St. Vincent Healthcare is part of SCL Health System, a faith-based, nonprofit health care organization.
Interested in making a difference? Then check us out. Our rich heritage and mission, and our focus on health care delivery that values person-centered care, excellence and accountability are a winning combination as we bring health – and hope – to our patients.

Fast Facts

  • Billings, Mont. (est. 1898)
  • Largest tertiary care hospital and Level II Trauma Center in Montana serving patients in eastern and south-central Mont. and northern Wyo.
  • 2,100 associates, 529 medical staff
  • 286 beds (201 are staffed)

Services & Expertise

  • Cancer Care
  • Children’s Healthcare
  • Comprehensive Regional Services
  • Neuroscience
  • Heart Center
  • Oncology
  • Orthopedic Services
  • Women’s Services

St. Vincent Healthcare is an award-winning hospital providing person-centered care. We are People Healing People throughout the communities that we serve, especially the poor and vulnerable.



In this position, the RN Case Manager is responsible for managing a caseload of patients across the continuum of healthcare services and assuring optimal quality outcomes, patient satisfaction, and appropriate use of resources. The Case Manager is responsible for directing an organized, patient-centered interdisciplinary team system that coordinates the delivery of healthcare services by continually monitoring, evaluating, and modifying the treatment plan to achieve optimal patient outcomes and efficacious use of resources.
Essential Duties and Responsibilities
Coordinator and Facilitator of Care
  • Uses and documents levels of care criteria for all patients throughout care continuum and develops and directs continuum of care map in collaboration with interdisciplinary team (IDT)
  • Identifies obstacles to efficiency and goal outcomes and intervenes to overcome or eliminate these when possible
  • Demonstrates caring and involved behaviors to patient/family members and plays an advocacy role to ensure positive outcomes.
  • Identifies possible situations of abuse, neglect or exploitation utilizing knowledge of physical and psychosocial indicators of abuse
  • Negotiates with healthcare agencies for services and identifies internal and/or external resources and refers appropriately to meet patient needs.
  • Identifies patients that may benefit from conversation regarding end-of-life decision making, complete referral to certified facilitator to begin conversation process and attempts to  reduce the frequency of artificially prolonged and painful dying by eliciting preferences, improving understanding of outcomes, encouraging attention to pain control, advance care planning, and patient-physician communication
Discharge Planner
  • Continuously assesses, develops, and implement discharge patient/family needs and works with appropriate healthcare provider to procure necessary services.
  • Effectively communicates and involves patient/family in discharge planning and coordinates finalization of all discharge related recommendations.
** At times, may need to provide 24x7 call coverage

  • Current MT RN license
  • Previous experience as a Case Manager, or minimum 3 years current clinical hospital experience, or Nursing Management experience, or current clinical experience working within the Care Management department.
  • Current Case Manager Certification preferred
  • Current BLS certification
  • Ability to communicate effectively and diplomatically within a multi-functional team
  • Strong organizational skills and attention to detail
  • Ability to successfully function in a fast paced, service oriented environment
  • Experience in understanding and usage of computers as well as the ability to learn applications relevant to the position
Organization: St. Vincent Healthcare, Billings, MT
Primary Location: MT-Billings/Surrounding Areas-Billings
Department: SVB-Utilization Review
Schedule: Per Diem/PRN
Shift: Variable Shift
Job Posting: 6/13/2017 10:59:09 PM
FTE: .001
Job Number: 17004307
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