Collections Specialist

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SCL Health’s Self-Pay Management team is seeking a Collections Specialist to work in our Broomfield, CO office.


Position Summary:

The Collections Specialist maintains contact with our patient population to resolve outstanding account balances.


Responsibilities Include:

•         Reduce delinquency for assigned accounts

•         Arrange payment schedule, adjust insurances for billing purposes and/or request alternative methods of payment/charity funding

•         High volume of inbound and outbound phone calls for collections

•         Research accounts receivable issues as required or directed

•         Provide excellent customer service

•         Promote a patient-centric approach to working medical collections.

•         Manage accounts receivable balances for hospital billing by reducing the AR to cash and processes surrounding AR.

•         Monitor and maintain a high level of productivity and quality of work to achieve monthly self-pay collection goals.

•         Achieve a minimum score of 90% on all Quality Assurance audits.

•         Communicate regularly with management regarding successes and issues as they occur


Located in Broomfield, CO.


·         High School Graduate or Equivalent

·         Commitment to excellent customer service

·         Able to both work independently and as an integral part of team



·         Knowledge of billing and collection processes

·         Knowledge of payment assistance and charity programs.


Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-RSC Self Pay Mgmt
Schedule: Full-time
Shift: Day Shift
Job Posting: 6/9/2017 12:02:15 AM
FTE: 1
Job Number: 17004119
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