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Collections Specialist

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SCL Health’s Self-Pay Management team is seeking a Collections Specialist to work in our Broomfield, CO office.

 

Position Summary:

The Collections Specialist maintains contact with our patient population to resolve outstanding account balances.

 

Responsibilities Include:

  • Reduce delinquency for assigned accounts
  • Arrange payment schedule, adjust insurances for billing purposes and/or request alternative methods of payment/charity funding
  • High volume of inbound and outbound phone calls for collections
  • Research accounts receivable issues as required or directed
  • Provide excellent customer service
  • Promote a patient-centric approach to working medical collections.
  • Manage accounts receivable balances for hospital billing by reducing the AR to cash and processes surrounding AR.
  • Monitor and maintain a high level of productivity and quality of work to achieve monthly self-pay collection goals.
  • Achieve a minimum score of 90% on all Quality Assurance audits.
  • Communicate regularly with management regarding successes and issues as they occur

Located in Broomfield, CO.

 

Qualifications:

  • High School Graduate or equivalent.
  • Commitment to excellent customer service.
  • Able to both work independently and as part of team.

Prefer:

  • Knowledge of billing and collection processes.
  • Knowledge of payment assistance and charity programs.
Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-RSC Self Pay Mgmt
Schedule: Full-time
Shift: Day Shift
FTE: 1
Job Number: 17004119
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